Privacy Policy

Welcome to Partnernex!

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your personal information when you use our Services. It also explains your privacy rights and how applicable laws and regulations protect you.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

This Privacy Policy applies to Partnernex Ltd, an Australian company (“Partnernex”, “we”, “our”, or “us”).

1. Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for you to access our Service or parts of our Service.

  • Company (referred to as “the Company”, “we”, “our”, or “us”) means Partnernex Pty Ltd.

  • Cookies are small files placed on your device by a website, containing details of your browsing history and usage patterns.

  • Device means any device that can access the Service, such as a computer, mobile phone, or tablet.

  • Personal Data means any information relating to an identified or identifiable individual.

  • Service refers to our website and related services.

  • Service Provider means any third-party company or individual engaged by Partnernex to facilitate the Service, provide services on our behalf, or assist us in analyzing how the Service is used.

  • Usage Data means information collected automatically, such as your device’s IP address, browser type and version, pages visited, time and date of visit, and other diagnostic data.

  • Website refers to Partnernex, accessible at https://www.partnernex.com.

  • You means the individual accessing or using the Service, or the company/legal entity on whose behalf such individual is accessing the Service.

2. Information We Collect

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information, including but not limited to:

  • Name (first and last)

  • Email address

  • Phone number

  • Address (state, province, postal code, city)

  • Payment and billing details

Usage Data

Usage Data is collected automatically when you use the Service. This may include:

  • Your device’s IP address

  • Browser type and version

  • Pages visited on our website

  • Time and date of your visit

  • Time spent on pages

  • Device identifiers and other diagnostic data

Tracking & Cookies

We use Cookies and similar tracking technologies to monitor activity and improve our Service. These include:

  • Essential Cookies – Required for core functionality.

  • Preference Cookies – Remember your preferences such as login details or language.

  • Analytics Cookies – Help us understand how the Service is used.

  • Advertising Cookies – May be used to deliver relevant ads.

You can manage Cookies through your browser settings. If you disable Cookies, some features of the Service may not function properly.

3. How We Use Your Data

Partnernex may use your Personal Data for the following purposes:

  • To provide and maintain our Service.

  • To manage your Account.

  • To process transactions and deliver purchased products or services.

  • To communicate with you (via email, phone, or SMS).

  • To send you updates, offers, and marketing communications (you may opt out at any time).

  • To analyze usage and improve our Services.

  • To comply with legal obligations.

  • To support business transfers such as mergers, acquisitions, or asset sales.

4. Sharing Your Data

We may share your Personal Data in the following situations:

  • With Service Providers – To monitor and analyze usage, or to contact you.

  • For Business Transfers – In case of a merger, acquisition, or sale of assets.

  • With Affiliates – Including our parent company or subsidiaries, subject to this Privacy Policy.

  • With Business Partners – To offer you products, services, or promotions.

  • With Other Users – If you voluntarily share information in public areas.

  • With Your Consent – For any other purpose you authorize.

5. Data Retention

We will retain your Personal Data only for as long as necessary to fulfill the purposes set out in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. International Transfers

Your information may be transferred to — and maintained on — servers located outside your country or jurisdiction. By using our Service, you consent to such transfers, provided safeguards are in place to protect your data.

7. Data Security

We use industry-standard administrative, technical, and physical security measures to protect your Personal Data. However, no method of transmission over the Internet or method of storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

8. Payments

If you make purchases through our Service, payment processing is handled by third-party providers (e.g., PayPal, wire transfer). We do not store or process your payment card details.

9. Your Privacy Rights

CCPA (California Residents)

If you are a California resident, you have the right to:

  • Request access to your Personal Data.

  • Request deletion of your Personal Data.

  • Opt-out of the sale of your Personal Data (we do not sell your Personal Data as defined under CCPA).

GDPR (EU Users)

If you are located in the European Union, you have the right to:

  • Access, correct, or delete your Personal Data.

  • Withdraw consent at any time.

  • Object to or restrict processing of your Personal Data.

  • Request data portability.

To exercise these rights, please contact us (see “Contact Us” section).

10. Children’s Privacy

Our Service is not directed to anyone under 13 years old. We do not knowingly collect Personal Data from children under 13. If you believe your child has provided us with Personal Data, please contact us. We will take steps to delete it promptly.

11. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for their privacy practices, content, or services. We encourage you to review their Privacy Policies.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last updated” date. In some cases, we may notify you via email.

13. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

📧 Email: legal@partnernex.com